This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.

Online Services

Online

Need to order a prescription, book an appointment or view Health Records ?

This can now be done online. Please ask the receptionists or click on the link for Online Patient Access.

https://patient.emisaccess.co.uk/account/login?ReturnUrl=%2F

ABOUT PATIENT ACCESS

I
f you wish to, you can now use the internet to book appointments with a GP, request repeat prescriptions for any medications you take regularly and look at a summary of your health record including your medications, immunisations and allergies online. You can also still use the telephone or call in to the surgery for any of these services as well.  It’s your choice. 

Being able to see your record online might help you to manage your medical conditions. It also means that you can even access it from anywhere in the world should you require medical treatment on holiday. If you decide not to join or wish to withdraw, this is your choice and practice staff will continue to treat you in the same way as before. This decision will not affect the quality of your care.



How to Apply for Online Patient Access

To register for the online service you will need to complete a registration form on the patient access website. Once you have completed the registration, will need to bring in the form together with a photo ID and proof of residence to completes the registration process and to access all of the functionaility.  Our receptionists will print you your own personalised registration details. This will ensure that only you are able to access your record – unless you choose to share your details with a family member or carer.

 These will include your:
·         PIN
·         PracticeID
·         Access ID
·         NHS number

You will need all of these to register.


It will be your responsibility to keep your login details and password safe and secure.  If you know or suspect that your record has been accessed by someone that you have not agreed should see it, then you should change your password immediately. If you can’t do this for some reason, we recommend that you contact the practice so that they can remove online access until you are able to reset your password. If you print out any information from your record, it is also your responsibility to keep this secure.  If you are at all worried about keeping printed copies safe, we recommend that you do not make copies at all.

The practice has the right to remove online access to services for anyone that doesn’t use them responsibly.



 Before you apply for online access to your record, there are some other things to consider. 
Although the chances of any of these things happening are very small, you will be asked that you have read and understood the following before you are given login details.


Things to consider

Forgotten history:  There may be something you have forgotten about in your record that you might find upsetting.

Abnormal results or bad news:   If your GP has given you access to test results or letters, you may see something that you find upsetting to you. This may occur before you have spoken to your doctor or while the surgery is closed and you cannot contact them.

Choosing to share your information with someone:  It’s up to you whether or not you share your information with others – perhaps family members or carers. It’s your choice, but also your responsibility to keep the information safe and secure. 

Coercion:  If you think you may be pressured into revealing details from your patient record to someone else against your will, it is best that you do not register for access at this time.

Misunderstood information:  Your medical record is designed to be used by clinical professionals to ensure that you receive the best possible care.  Some of the information within your medical record may be highly technical, written by specialists and not easily understood. If you require further clarification, please contact the surgery for a clearer explanation.

Information about someone else:  If you spot something in the record that is not about you or notice any other errors, please log out of the system immediately and contact the practice as soon as possible.



More information 
For more information about keeping your healthcare records safe and secure, you will find a helpful leaflet produced by the NHS in conjunction with the British Computer Society:

Keeping your online health and social care records safe and secure http://www.nhs.uk/NHSEngland/thenhs/records/healthrecords/Documents/PatientGuidanceBooklet.pdf


Click here to read more on NHS Choices website

 

Repeat PrescriptionsManage your Repeat Prescriptions
Cancel AppointmentsCancel any existing appointments
AppointmentsManage and book appointments
Change Contact DetailsChange your Contact Details
Your Clinical RecordUpdate your Clinical Record

Have Your Say

Welcome to Suthergrey House Medical Centre

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

URGENT CLINIC  (PREVIOUSLY WALK IN CLINIC).

PLEASE NOTE AS OF MONDAY 2ND OCTOBER THE WALK IN CLINIC WILL CHANGE TO URGENT CLINIC.

PATIENTS WILL BE GIVEN A TIMED APPOINTMENT WITH A DOCTOR.  THESE APPOINTMENTS CAN BE MADE VIA PATIENT ACCESS/ TELEPHONE AND AT THE RECEPTION DESK.

PLEASE BE AWARE THERE WILL BE LIMITED  APPOINTMENTS AVAILABLE.

FOR FURTHER INFORMATION PLEASE ASK AT RECEPTION.

WE APOLOGISE FOR ANY INCONVENIENCE AND THANK YOU FOR YOUR CONTINUED SUPPORT.



Seasonal Flu Vaccination 2017

Flu (also known as influenza) is a highly infectious illness caused by the flu virus. It spreads rapidly through small droplets coughed or sneezed into the air by an infected person.   For most people, flu is unpleasant but not serious. You will usually recover within a week.

Studies have shown that flu vaccines provide effective protection against the flu, although protection may not be complete and may vary between people. Protection from the vaccine gradually decreases and flu strains change over time. Therefore, new vaccines are made each year and people at risk of flu are encouraged to be vaccinated every year.

The flu vaccination is offered to people in at-risk groups. These people are at greater risk of developing serious complications if they catch flu, such as pregnant women and elderly people.

 

Please note the surgery will not be holding lunchtime walk in clinics so please contact the surgery to book an appointment.

For further information in relation to the flu vaccination please see our dedicated flu page on this website or contact the surgery and the receptionists will be able to advise you.

More Information:

 

Need Advice and Support when we are closed:

Try 111 rather than A&E

http://www.enhertsccg.nhs.uk/nhs-111-out-hours

If you need to see a GP Out of hours please see link below for information and location of these services.

http://www.westhertsmedicalcentre.nhs.uk/

http://www.nhs.uk/service-search/UrgentCare/UrgentCareFinder?Location.Name=Watford&Location.Latitude=51.656&Location.Longitude=-0.39&IsAandE=False&IsPharmacy=False&IsUrgentCare=True&IsOpenNow=False&MileValue=10&currentPage=1

PATIENT ONLINE ACCESS

Online

Need to order a prescription, book an appointment or view Health Records ?

This can now be done online. Please ask the receptionists or click on the link for Online Patient Access.

https://patient.emisaccess.co.uk/account/login?ReturnUrl=%2F

WEEKEND EXTENDED ACCESS

Weekend Clinics are now held at surgeries within Watford and Three Rivers. Please ask reception for more details and see attached poster.

Suthergrey House Medical Centre don't hold the clinics but you are able to book an appointment to see a GP at a host surgery within the area.

Please note that during these appointments your health record may be accessed and viewed by clinical staff other than your GP or a GP at your practice.

Weekend Extended Access Information Poster

 

                                                            

 

 

(Site updated 05/12/2017)

Contact Details

Suthergrey House Medical Centre

Contact Telephone

01923 224 424
111
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website