Appointments

The practice runs an appointment system which aims to help you see a doctor as quickly as possible. Our standard appointment times are Monday to Friday 08:00 to 18:30. We also offer evening and weekend appointments. Appointments for each day are divided as follows:

• All appointments are pre-bookable for up to two weeks in advance.
• The surgery runs an Urgent Clinic for registered patients every morning. These appointments bookable from 8.00am on the day.  They can be booked online, at reception and over the telephone.

Please ensure you have booked in your arrival at the surgery with reception or through the electronic arrival system situated at the entrance of the surgery.

NURSE PRACTITIONER APPOINTMENTS:  Patients over the age of 2 years can book an appointment to with our Nurse Practitioner who can see minor illness such as cough/colds/chest infections/sore throats/ear infections/diarrhoea/vomiting. Our Nurse Practitioner can also prescribe medication.  By booking an appointment with our Nurse Practitioner you will help us to free up GP appointments to see patients with more complex health needs.  Appointments are available for this service on Mondays to Fridays.

To book a weekend appointment please contact reception.

Chaperone Service

Our Practice is committed to providing a safe, comfortable environment where patients and staff can be confident that best practice is being followed at all times, and the safety of everyone is of paramount importance. All patients are entitled to have a chaperone present for any consultation, examination or procedure where they feel one is required. This chaperone may be a family member or friend, on occasions you may prefer a formal chaperone to be present, for example a trained member of staff.

Wherever possible we would ask you to make this request at the time of booking appointment so that arrangements can be made and your appointment is not delayed in any way. Where this is not possible we will endeavour to provide formal chaperone at the time of request. However occasionally it may be necessary to reschedule your appointment.

Interpreter Service

This is available for both for both language and signing. Please contact reception, allowing a few days to arrange. A male or female can be requested

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.