Welcome to Suthergrey House Medical Centre
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Please register your car at reception each time you visit the surgery. The key pad can be located in the waiting area. Please follow the instructions on the screen.If you do receive a penalty charge please contact the company direct on 0115 822 5027 as the surgery can not cancel or refund any charges.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
The practice is currently accepting new patients, please contact surgery for registration details and confirm you are within our catchment area.
GDPR (General Data Protection Regulation)
As of the 25th of May 2018 the GDPR (General Data Protection Regulation) law will be implemented.
We understand how important it is to keep your personal information safe and secure and we take this very seriously.
We have taken steps to make sure your personal information is looked after in the best possible way and we review this regularly.
Find out more:
Suthergrey House Medical Centre Privacy Notice
The only website this Privacy Notice applies to is the Surgery's website. If you use a link to any other website from the Surgery's website then you will need to read their respective Privacy Notice. We take no responsibility (legal or otherwise) for the content of other websites.
NHS Your Data Matters Leaflet
PRIVACY NOTICE FOR PATIENTS UNDER 16 YEARS OF AGE
under 16s privacy
If you are under 16 and concerned about your information or have any queries about your rights or any other matter relating to your information, then please contact the Data Protection Officer (Dr Smita Patel).
We have introduced a texting service via your mobile phone to send you messages. These messages could be a reminder about an appointment, asking you to contact us to make an appointment for a review or a health check. In some instances we may confirm results of blood tests. We also may at times contact you via email. Please let us know if you do or do not wish to be contacted either by text or email, if you do wish to be contacted we will require you to come into the surgery and show a form of ID (photo if possible) and confirm your mobile and or email address.
Need Advice and Support when we are closed:
Try 111 rather than A&E
If you need to see a GP Out of hours please see link below for information and location of these services.
PATIENT ONLINE ACCESS
Need to order a prescription, book an appointment or view Health Records ?
This can now be done online. Please ask the receptionists or click on the link for Online Patient Access.
WATFORD EXTENDED ACCESS
GP appointments are now available 7 days a week in Watford and Three Rivers. Patients registered with a GP Practice in either Watford or Three Rivers can now make an appointment to see a GP on weekday evenings 6.30pm - 8.00pm and at the weekend, Saturdays 9.00am and 1.00pm and 3.00pm - 7:00pm, Sundays 9.00am - 1.00pm. Appointments for blood tests can also be booked on Saturday and Sunday Mornings.
Please note that during these appointments your health record may be accessed and viewed by clinical staff other than your GP or a GP at your practice.
Weekend Extended Access Information Poster
PARKING AT THE SURGERY
As from the 16th March 2019, the surgery will have a new parking restriction service in operation. Please ensure you register your vehicle details on the screen located at the reception desk upon arrival.
Please note if you attend the practice in the morning without an appointment and wish to wait for our reception to open, please do not arrive and park you vehicle in the car park for more than 5 minutes before we open. You can only register your vehicle at the reception desk, arriving too early could incur a parking fine.
GP NET EARNINGS 2017/19
All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to pateints at each practice.
The average pay for GPs who worked for six months or more in Suthergrey House Medical Centre in the last financial year was £61970 before Tax and National Insurance. This is for 3 full time, 4 part time and 1 GP locum.
Hard copy of this statement is available upon request.
(Site updated 09/07/2020)